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Increasingly, the demise of many businesses and organizations is being blamed on current western management practice—which can be traced directly back to the 19th century and Frederick Taylor's theory of scientific management. Although W. Edwards Deming proposed a new, more modern philosophy of management decades ago, the western world, instead, continued to practice Taylor's philosophy—by now adulterated and corrupted many times over into a new form of its own (neo-Taylorism). This volume explores—in depth—neo-Taylorism (where it came from and what its beliefs are), Deming's philosophy (his system of profound knowledge and his 14 points), and suggests how Deming's philosophy—if adopted—could be an antidote for today's managerial ineffectiveness. Shows organization and technical managers how to change—using Deming's principles—in order to improve quality in delivered services and products and in employee satisfaction. Analyzes the flaws of Taylorism and Neo-Taylorism— with point-by-point comparison with Deming's philosophy. Clearly explains the Deming quality philosophy from a conceptual framework that can then be applied (rather than from a recipe or case study format, which has proven to be ineffective). For Executive and Technical Managers (all industries); Quality Managers and Practitioners; Quality, Productivity, Organizational Development Consultants.
- Sales Rank: #694318 in Books
- Published on: 1994-05-30
- Original language: English
- Number of items: 1
- Dimensions: 8.90" h x .80" w x 6.00" l, 1.40 pounds
- Binding: Hardcover
- 300 pages
- ISBN13: 9780132926904
- Condition: New
- Notes: BRAND NEW FROM PUBLISHER! 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold!
Most helpful customer reviews
5 of 6 people found the following review helpful.
Neccessary reading for Deming students
By A Customer
Delavigne and Robertson have made an important contribution to the study of Deming theory, elegantly contrasting it with current thinking. (If the reader has not already discovered,) this book will make it clear that Dr. Deming's work was not simply management theory, but a new and better view of the world
1 of 1 people found the following review helpful.
A Profound Book for those who are awake
By Frank Voehl
As the author of Deming: The way We Knew Him, I know something about the subject matter that this book contains. And I can honestly say that it is one that I wish I had wriitten myself.
As we know, the demise of many businesses and organizations is being blamed on current western management practice—which can be traced directly back to the 19th century and Frederick Taylor's theory of scientific management. Although Dr. Deming proposed a new, more modern philosophy of management decades ago (see NBC white paper show: If Japan Can ... Why Can't We?), the western world continued to practice Taylor's philosophy and its decendents. This volume explores the issues of neo-Taylorism -- where it came from and what its beliefs are -- along side Deming's philosophy -- his system of profound knowledge and his 14 points. It suggests how Deming's philosophy, when properly adopted, could be an antidote for today's managerial ineffectiveness.
Furthermore, it shows organization and technical managers how to change using Deming's principles, in order to improve quality in delivered services and products and in employee satisfaction. What I like about it is that it analyzes the flaws of Taylorism and Neo-Taylorism, with point-by-point comparison with Deming's philosophy. It clearly explains the Deming quality philosophy from a conceptual framework that can then be applied, rather than from a recipe or case study format, which has proven to be ineffective.
I highly recommend this book to Executive and Technical Managers, Quality Managers and Practitioners, Quality, Productivity, Organizational Development Consultants -- along with anyone else interested in making a difference in their world of business..
0 of 4 people found the following review helpful.
Economics, statistics,business management & philsophy in one
By A Customer
An outstanding work, a must-have for business managers in all industries.
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